A Trustworthy Hosted PBX Provider

Customer support operator close up portrait.  call center smiliThere’s nothing more annoying than calling a business and being connected with an automated phone system that doesn’t allow any human contact. These systems cause people to go through several menus to get to the correct person or department, wasting precious time.

At R 19, we provide a trustworthy phone service that creates a human to human relationship in business. When you choose hosted PBX providers and hosted PBX services, you create and maintain the much needed human interaction that is slowly fading away in today’s society. Our services are completely customizable, allowing you to get the perfect solution for your needs.

What Causes This Fading Human Interaction?

Without utilizing a quality hosted PBX service like R 19, it would be close to impossible to maintain “the spoken word” between businesses and customers, but it’s difficult to pinpoint the exact reason for this downfall in human to human interaction. A great deal of it has to do with the increase and usage of the latest technology, such as email, text messaging and automated phone systems.

It seems people are turning more to these ways of communicating instead of the good old fashion way of just picking up the phone and talking to someone. If you have a business and want to continue to maintain success with a personal touch between you and your customers, contact R 19 today to ensure you choose hosted PBX providers who will work with you to maintain that human interaction your customers deserve.

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R-19 is an extension of Hytec Telephone: a family operated business founded in 1983 that focuses on providing the highest level of service to our customers whether it be installing phone systems, carrier services, or cabling. We are based out of Manasquan, NJ but service all of New Jersey.