Switching to an IP phone system need not to be difficult, but before you make the leap, it’s important you understand what your options are and how they work.
What is Session Initiation Protocol?
Session Initiation Protocol (SIP) is a term developed by the Internet Engineering Task Force (IETP) used in the IP telephone world to determine how connections are established, how data is transferred, and how they are terminated. SIP connections are responsible for handling multimedia communication including voice and video calls, faxing, and so on. SIP connections enable Voice over Internet Protocol (VoIP) phone systems, which connect a company’s private branch exchange (PBX) telephone system to the public switched telephone network (PSTN) through the Internet. In order to set up a SIP/VoIP phone system, you will need to invest in IP-enabled phones for your office. Popular manufacturers include; Polycom, Snom, Gigaset, Tiptel, Yealink and Alcatel. Additionally, VoIP service can be used on computers, tablets, or smartphones using software such as Blink and Bria. There are many advantages to switching to an IP-based telecommunications system for your business including; scalability, cost benefits, elimination of traditional infrastructure, greater mobility, and improved functionality only available with internet-based phone systems.
Why Make the Switch to an IP Telephone System?
- Cost – There is no phone bill associated with the physical technology. All you need is an Internet connection and IP enabled phones. Switching to a VoIP phone system lowers your support and administrative costs because maintenance is handled off-site.
- Scalability – Easily expand or shrink your network and system as your needs change. For example, by having a SIP/VoIP PBX installed at your main office, you will not incur additional charges that would be associated with installing a new PBX at a new location.
- Mobility – Have calls forwarded to your smartphone when you’re away from the office and use the same number when overseas on business trips.
- Additional Benefits – There is added functionality that doesn’t exist with a standard PBX system such as video conferencing, direct inward dialing, “find me, follow me” functionality, simultaneous ringing on multiple devices, having audio messages send to your email address, and recording calls.
SIP is quickly becoming recognized as the industry standard for voice and video. Hosted VoIP telephone systems can be a great solution for companies in New Jersey looking to cut costs, improve scalability, empower employee mobility and productivity, and add functionality to their communication systems. Transitioning to a SIP & VoIP system is definitely an affordable and worthwhile investment worth considering as you weigh your options for upgrading your business telephone system in New Jersey.